This Privacy Policy explains how DFYNE collects, uses, and protects your personal information when you visit or make a purchase through our website. We are committed to maintaining transparency and ensuring that your personal data is handled responsibly and securely at all times.

When you access the Site, certain information about your device is collected automatically. This may include details such as your browser type, IP address, device settings, time zone, and cookies stored on your device. As you browse, we may also gather information regarding the pages you visit, the products you view, how you interact with the Site, and the sources or search terms that directed you to our website. This information helps us better understand how visitors use the Site and allows us to improve the overall user experience.

We collect this information through technologies such as cookies, log files, web beacons, tags, and pixels. Cookies are small files placed on your device to recognize preferences and improve browsing functionality. Log files track activity on the Site, including browser type, internet service provider, referral pages, and timestamps. Web beacons and similar technologies help us analyze browsing patterns and measure the effectiveness of our content and marketing activities.

When you place an order or attempt to make a purchase through the Site, we collect additional personal information directly from you. This may include your full name, billing address, shipping address, payment details, email address, and telephone number. We refer to this information as Order Information. Together with Device Information, this forms the Personal Information covered by this Privacy Policy.

Your personal information is primarily used to process and fulfill orders placed through the Site. This includes managing payments, arranging shipping, sending confirmations, and providing customer support. We may also use your information to communicate updates, respond to inquiries, prevent fraudulent transactions, and improve our services. Where permitted, we may send you promotional materials, product updates, or marketing communications related to DFYNE products and services.

To improve our operations and provide a better experience, we may analyze Device Information to understand customer behavior, optimize website performance, and evaluate marketing effectiveness. This information helps us enhance the functionality, security, and overall performance of the Site.

In certain situations, we may share your personal information with trusted third-party service providers who assist with website operations, payment processing, analytics, shipping, and marketing services. These partners are only given access to information necessary for carrying out their responsibilities and are expected to handle your information securely and in accordance with applicable privacy laws. We may also share information where required by law, to comply with legal obligations, or to protect our rights and business interests.

Some payment providers may require limited customer information in order to determine eligibility for their payment services. In such cases, contact details and order information may be securely shared to facilitate the payment process and provide suitable payment options.

We may use your information to deliver personalized advertising and marketing communications that we believe may be relevant to your interests. You may choose to opt out of certain advertising or promotional communications at any time through your browser settings, advertising preferences, or communication settings.

Please note that the Site does not currently modify its data collection practices when receiving “Do Not Track” signals from web browsers.

If you are located in certain regions, including the European Economic Area, you may have the right to request access to the personal information we hold about you, as well as request corrections, updates, or deletion of your information. Personal data may be processed and transferred internationally as part of our business operations.

We retain order and transaction information for record-keeping purposes unless a deletion request is submitted, or unless retention is required by law. From time to time, this Privacy Policy may be updated to reflect operational, legal, or regulatory changes.

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.