All products are shipped directly from the United Kingdom, which means that international deliveries may be subject to customs charges depending on the destination country. These fees are determined by local authorities and are typically applied once the parcel arrives in the receiving country. Any import duties, customs charges, or local taxes imposed by your government are the responsibility of the customer and must be paid in order for the shipment to be released from customs and delivered successfully.

Please note that the total amount shown at checkout does not normally include any additional import duties or taxes unless explicitly stated otherwise. If any extra charges are required, the delivery carrier will usually notify you directly and provide instructions on how to complete payment before your order can be delivered.

DFYNE does not have control over customs regulations or import taxation policies in different countries. As a result, we are unable to provide exact estimates for potential fees, as these vary significantly depending on local laws, product type, and order value. Customers are encouraged to check their country’s import regulations if they are unsure about possible charges before placing an order.

For customers in the United States, there are no import duties or additional customs fees payable upon delivery. All applicable duties and tariffs are covered by DFYNE on behalf of the customer, meaning the price at checkout is the final price paid for US orders.

For orders shipped to Canada, import rules apply once the value of goods exceeds $20 CAD. Orders above this threshold may be subject to customs duties or import taxes, which must be paid by the recipient in accordance with Canadian import regulations.

For European Union destinations, orders under €150 are typically delivered without additional customs charges. DFYNE is registered under the Import One-Stop Shop (IOSS) system, which allows relevant taxes to be handled in advance for qualifying orders under this value. For orders exceeding €150, any applicable customs duties or import taxes may be calculated during checkout, helping to avoid unexpected costs upon delivery in most cases.

For Australia, import duties generally apply to orders valued above $1,000 AUD. Orders below this threshold are typically not subject to additional import charges. Any applicable fees for higher-value orders will be determined by Australian customs authorities and must be settled by the customer.

For all other international regions not specifically listed, customs fees may apply depending on local import laws. In such cases, the customer is responsible for any duties, taxes, or handling charges required by their country’s customs office.

If a customer chooses not to pay required customs charges and the parcel is returned to DFYNE, a deduction may be made from the refund to cover shipping and handling costs associated with the return process.